The COCOA AI Framework
A Modern, AI-Ready Blueprint for Smarter Work and Governance-Led Digital Transformation in the Caribbean
InfraNova’s proprietary five-step model that helps organisations streamline workflows, embed AI responsibly, and elevate operational performance with clarity, structure, and measurable outcomes.
Introducing the COCOA AI Framework™
The COCOA Framework™ is the signature methodology created by Dale Prescott, former CIO, Founder InfraNova, digital transformation strategist, Food Entrepreneur and author of Add Some SPICE to Your Work with AI. This eBook is designed to help leaders and teams reimagine how they work, adopt AI safely, and unlock capacity across their organisation.
Built through years of real-world experience in government modernisation, enterprise technology, and service reform, COCOA gives institutions a structured pathway to elevate productivity, reduce manual burden, and move toward intelligent, resilient operations.
COCOA is simple enough to adopt quickly, yet powerful enough to scale across entire ministries, financial institutions, and complex public enterprises.
- Create
- Organize
- Customize
- Optimize
- Automate
Transform Today
Why Caribbean Institutions Need a Governance-Led AI Framework
Institutions are under unprecedented operational pressure: expanding workloads, rising expectations, skill shortages, and governance complexity. AI offers transformative potential. However, without discipline and structure, it can become fragmented or misaligned.
COCOA gives leaders a repeatable, transparent, and risk-aware model for embedding AI, redesigning work, and strengthening institutional performance.
- Reduce reliance on manual processing
- Strengthen governance and decision-making
- Improve turnaround times and service quality
- Build readiness for AI-enabled operations
- Free human capacity for higher-value work
- Introduce transformation without organisational fatigue
Enterprise clients value COCOA because it delivers clarity, continuity, and control all of which are essential for sustainable modernisation.
A governance-led continuum that guides organisations from concept to intelligent execution.
The COCOA AI Framework Explained
The COCOA AI Framework is a five-stage transformation engine used by leaders, teams, and institutions to modernise operations, strengthen decision-making, and integrate AI responsibly. Each pillar builds progressively, ensuring transformation is structured, risk-aware, and aligned with organisational realities.
Create
The strategic ideation layer where challenges are reframed, opportunities are identified, and transformation objectives are clearly defined.
Organize
The structural foundation that brings clarity to processes, data, roles, and decision flows across the enterprise.
Customize
The governance and context layer where solutions are aligned to policy, regulation, risk appetite, and institutional maturity.
Optimize
The performance improvement stage focused on efficiency, quality, resilience, and readiness for scale.
Automate
The intelligent execution layer where AI, automation, and augmentation are deployed with control and accountability.
Designed for governance-led digital transformation, decision intelligence, and responsible AI adoption across Caribbean institutions and regulated enterprises.
How COCOA AI Powers InfraNova’s Advisory Practice
COCOA is embedded across InfraNova’s service lines, acting as the transformation engine that accelerates delivery and enhances institutional performance.
Digital Transformation & ICT Strategy
Guiding capability assessments, digital maturity baselines, transformation roadmaps, and structured AI integration strategies.
Procurement, Governance & Enterprise Risk Advisory
Strengthening internal controls, improving workflow traceability, modernising procurement ecosystems, and enhancing governance oversight.
Institutional Integrity & Internal Affairs Support
Building defensible governance environments, ethics frameworks, investigative protocols, and organisational safeguards.
AI-Enabled Productivity for Leaders & Teams
Integrating AI tools responsibly to boost decision-making, drafting, research, and operational efficiency.
COCOA AI turns fragmented data into clear, defensible decisions.
From Data to Decision Intelligence
It aligns data, governance, and execution so leaders can act with confidence, speed, and accountability.
AI is applied only where structure, context, and controls are in place.
Outcome: Better decisions, reduced risk, and measurable institutional impact.
COCOA AI Benefits for Enterprise Leaders
- Greater organisational clarity and coherence
- Reduced operational friction and vulnerabilities
- Stronger governance aligned to policy and regulatory frameworks
- Faster workflows and improved service quality
- Readiness for AI-enabled operating models
- Improved auditability and risk visibility
- Increased staff capacity and morale
- A scalable method that can be applied across departments
COCOA AI Executive Summary
Access an executive-level overview of the COCOA Framework™, including real-world examples, transformation insights, and practical guidance for AI-enabled operations.
COCOA AI Workshops & Diagnostics
Use COCOA AI as a structured entry point into deeper transformation work and AI-enabled operating models.
- COCOA AI Strategy Diagnostic (90 minutes): Targeted, executive-level engagement to identify immediate opportunities for AI adoption and workflow modernization.
- COCOA AI Operational Productivity Workshop: Hands-on sessions for departments and teams to redesign processes using the COCOA model.
- COCOA AI Executive Productivity Coaching: A 1:1 advisory support for senior leaders to adopt AI-assisted decision-making and strategic capacity-building.
- COCOA AI for Organizations Programme (6–12 weeks): A Structured, phased engagement to embed COCOA across business functions.
Built for Public Sector, Regulated Enterprises, and Boards
Real-World Applications of COCOA AI
Public Sector Service Delivery
Financial Services and Compliance
Procurement and Audit Environments
Education and Digital Curriculum
Creative Industries and SMEs
Regulated Sectors Requiring High Accountability
The framework embeds policy, risk, and oversight into every stage, enabling transformation that stands up to audit, scrutiny, and long-term public value.
Outcome: Modernisation without loss of control.
Transform Your Organisation with the COCOA AI Framework™
Let’s design smarter systems, integrate AI responsibly, and build the future of work, Today!